The Benefits of Performance Monitoring

Performance monitoring is essential for the success of your business. It’s mainly a procedure for cloud applications, but it can be done with any number of servers including web and database servers. Performance monitoring can tell you if your server is about to crash or let you know if users experience slowness during certain periods of time. Small SaaS startups usually skip performance monitoring to cut costs, but it can be a mistake for scalability and growth of your application.

Why Use Performance Monitoring?

Maybe your application is running without any issues. Maybe your customers haven’t complained of slowness issues. It’s easy to skip monitoring when you haven’t had any major issues, but it’s only a matter of time before your server crashes or your user base grows to a point where it’s time for a server upgrade. How do you know when this point is reached? The answer is with performance monitoring.

Your server administrators are usually busy adding new users and answering user questions. They can’t stare at performance screens all day. However, you can use performance monitoring tools to monitor your servers all day at any hour of the day. These tools monitor memory and CPU usage. When usage spikes, your application slows and your customers are unable to connect, use your software, and eventually your server may crash.

You should also monitor disk usage. When your server’s hard drive fills up, its performance degrades. Most operating systems use the hard drive to cache information or for temporary memory when memory usage spikes. If your hard drive is out of room, there is no space for these activities and your server usually crashes. In even worst scenarios, important data is overwritten. For this reason, it’s important that you monitor hard drive usage.

Good monitoring tools provide alerts and monitor other activities such as network connections and site requests. You might have a server for an API and you need to monitor the amount of requests being made.  You can do this through performance monitoring tools.

Introducing LogicMonitor

LogicMonitor is one of the most useful monitoring tools on the market. It’s cloud-based and perfect for SaaS providers that have critical applications running a number of platforms including AWS, Linux and Windows. Whether you want to monitor your software or both software and server hardware, LogicMonitor will give you the peace of mind knowing that you’ll find performance issues before your customers have issues with your software.

What’s great about this tool is that it’s more than just a server and performance monitoring tool. It can also monitor configurations. When you host a large SaaS application, just one wrong configuration can take your entire business offline. LogicMonitor protects you from this mistake and sends you alerts based on various conditions you configure on their management platform.

Your server administrator no longer needs to sift through thousands of lines in a log file. Instead, they can get up-to-date real-time graphs that show server and software performance. These visual representations help server administrators make informed decisions quickly so that any performance hiccups can be caught quickly and provisions made before they become a critical issues.

Other benefits of LogicMonitor include:

  • Automatic discovery of network resources
  • Tracking OSPF areas
  • Monitoring of wireless access points
  • AWS monitoring
  • Customization of dashboards to view reports specific to your product
  • SLA reporting
  • VM monitoring

Whether your SaaS product is just starting out or you have a huge user base that depends on your product, you need performance monitoring to ensure that stability of your services are top-notch. When your software has too many critical outages, you lose customers and trust in  your product. With performance monitoring such as LogicMonitor, you can ensure that your product is always running smoothly for your customers.

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